041 BizOps, Digital Customer Experience Monitoring and Digital Transformation

041 BizOps, Digital Customer Experience Monitoring and Digital Transformation

1 0 hace 2 años
69 Sesiones 390 Descargas
It sounds like 3 buzzwords, But there is more than that. We were intrigued by the Digital Mastery & Joy ( https://info.dynatrace.com/apm_wc_panera_na_registration.html ) webinar Klaus Enzenhofer @kenzenhofer ( https://twitter.com/kenzenhofer ) did with Panera Bread. In his introductory statement, Klaus cited a recent study from IDG on Digital Customer Experience. The biggest challenges are data silos, poor data quality, redundant data, and missing coordination between departments that ... Más informaciones

Síguenos en Facebook

iAB member
Copyright 2019 - Spreaker Inc. a Voxnest Company - Crea un podcast - New York, NY
Help